Front Desk & Ops
Main Property Management System (PMS). Manage check-ins, room assignments, billing, and profiles.
Track, check, and process premium standby room upgrades directly within frontline pipelines.
View comprehensive ALL guest membership profiles, tier limits, and point logs.
Automated generator to create and print tailored welcome notes for arrivals.
Centralize job requests and text logs between Housekeeping, Maintenance, and Front Desk.
Process, encode, and log parking bookings and bays securely for in-house guests.
Accor gift card terminal engine. Check parameters, track balances, or deduct cards.
EV Charging bay engine. Track and balance kilowatt usage metrics across client sessions.
Track and encode daily food safety log temperatures for all operational hotel fridges.
Reservations
Create bookings across the network, verify stays, and trigger secure payment links.
Revenue Management System. Access pricing optimization parameters and daily rate grids.
Access Partner Central to view, reconcile, and monitor incoming OTA channel bookings.
Verify third-party guest configurations, smart rates, changes, and billing rules.
Agoda Partner Portal. Review reservations, modify availability, and reconcile virtual cards.
Manage frequent flyer allocations, specific packages, and inbound flight-inclusive bookings.
Wholesale & B2B distribution channel. Monitor FIT bookings, allotments, and vouchers.
Ctrip / Trip.com engine. Audit configurations, check-in requirements for Chinese market arrivals.
Manage specific large corporate event groups, housing bureau allocations, and rooming lists.
Desk Utilities
